Shipping

UK Mainland Shipping & Handling
UK Mainland Shipping & Handling

All orders incur a standard charge of £4.50 (VAT included).for delivery in the UK mainland.

Panik-Design use DPD 24 as their courier for the UK Mainland Delivery

A tracking number is emailed to the customer by the courier on despatch.

International Mainland Shipping & Handling
International Mainland Shipping & Handling

We use UPS for overseas orders.

Overseas carriage is charged at cost and will be advised via email. Orders shipped outside the European Union are exclusive of sales tax/VAT and it is the responsibility of the customer to deal with any customs and taxation requirements.

A tracking number is emailed to the customer by the courier on despatch.

Delivery Schedule
Delivery Schedule

UK orders will generally be delivered between 1-3 working days when items are in stock. In exceptional circumstances delivery times will be advised by email.

Orders received prior to 12 noon will be despatched the same day, provided it is a working day and that the item is in stock.

Delivery times for international orders will vary. Contact us for further details.

Back Orders
Back Orders

All orders not in stock will automatically be placed on back order. Any item which is out of stock will display an estimated delivery time on it's page. If this lead time changes, Panik Design will contact you so you can decide if you would like to continue with the order.

Returns Policy
Returns Policy

If you are dissatisfied with your purchase we offer a refund guarantee, provided that you contact us within seven working days.

If you wish to return goods to Panik-Design for a refund please contact us by phone or email in the first instance.

Provided the goods are in perfect condition, in the original packaging and returned within the agreed time, a full refund will be given on the product.

Remember that the parcel and it's contents are your responsibility until they reach us. Our recommendation is that you send your parcel by registered post and that you retain proof of postage. The cost of returning goods is at your expense. This does not affect your statutory rights.

Damaged Items
Damaged Items

In the unlikely event that your order arrives damaged please contact customerservices@panik-design.com within three working days.

Guarantee
Guarantee

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee.